Frequently asked questions
- I am a customer but do not receive your magazine, what should I do?
- How can I contact you by phone or email?
- Do you have a loyalty program?
- Am I obligated to place an order if I become a member?
- Where can I find the technical sheets for the wines I have ordered?
- How can I know if my order has been shipped?
- I have received the email alerting me to the shipping of my order, but it hasn't arrived yet, what should I do?
- I forgot my password, what should I do?